What we hold, and how.

We collect what we need to sign you in and store your stars. We don’t sell your data, and we don’t use your memories to train models. You can read your data, change it, or take it with you. You can ask us to delete it.

From you: name and email when you sign in; the content of stars, memories, photos, voice, video, letters, and recipes you upload; preferences (theme, intents you picked during onboarding).

Automatically:sign-in events, basic device info, error logs, and minimal usage signals so we can keep Sky working. We don’t track you across other sites.

• To sign you in, secure your account, and recover access if you lose it.
• To store your stars and let the people you invite see them.
• To send rare service email — security alerts, important changes. No marketing without consent.
• To investigate abuse or content concerns if reported.

The people you choose.Private stays private. Family-only stays inside the family you’ve invited. Public stars are reviewed before they appear in the public sky.

Service providers we trust:Firebase (Google) for auth and database, Netlify for hosting. They process data under their own privacy commitments; we don’t share more than needed to keep Sky running.

Never: advertisers, data brokers, training datasets, or anyone else.

Sky uses TLS for everything in transit and at-rest encryption at our hosting providers. Access is limited to what’s needed to run and protect Sky.

No system is perfect. If a breach happens, we’ll tell you quickly and clearly.

Private means private from other people and from the public— never shown on share cards or in the public sky, never sold, never used to train models. It does not mean we are technically unable to act. To keep Sky safe and lawful, we may scan uploads for known illegal material and may access or remove content to comply with the law or a valid report. We report apparent child sexual abuse material to NCMEC as required by law. Sky is a place of remembrance — not anonymous, unaccountable storage.

You can:

• see what we have on you
• fix anything that’s wrong
• take your memories with you (export available on request)
• delete your account from Settings
• ask us to remove specific content
• opt out of any non-essential communications

If you’re in the EU, UK, California, or another jurisdiction with formal data rights, those rights apply here too. Just write to us.

Memorial content carries real weight. We won’t list a deceased person without consent from someone who has the right to represent them. If a public star appears that shouldn’t, reach out and we’ll remove it.

We keep your content while your account is active and for a short period after, so accidental deletions can be recovered and so family who hold a star with you don’t lose it. Delete your account and we remove your profile and sign-in; ask us and we’ll walk through a complete wipe of what you uploaded.

Our providers (Google Firebase, Netlify) may process and store data in the United States and other countries. By using Loqal Sky you understand your information may be processed where these providers operate, under their own safeguards.

You must be at least 13 years old to create an account or use Loqal Sky. Users ages 13–17 must use the platform under the supervision of a trusted adult family member or guardian.

We don’t knowingly collect personal data from children under 13. Family vaults may contain photos of minors uploaded by a parent or legal guardian — keep those private and never share without explicit consent. If you believe a child under 13has given us data, write to us and we’ll remove it promptly.

Loqal Sky does not connect to or partner with social media platforms. Your memories, your stars, and your family’s story are never shared with outside networks. We don’t import from them, export to them, or share any data with them — not now, not ever. That’s a commitment, not a setting.

Loqal Sky runs no ad networks, no tracking pixels, and no third-party analytics that monetize your behavior. We don’t profile you, sell your attention, or share your activity with advertisers. The only data we collect is what’s described in this policy — used to run Sky, nothing more. The product is funded by subscribers, not by watching you.

We’ll update this page as Sky changes. Material changes get announced; minor ones update the “Last updated” date.

Privacy questions, removal requests, data exports — write to legal@loqal.group. We answer. Terms of service.